GRADES: We are not professional graders. We just love comics. Excuse our enthusiasm. We're always open to discussion about grading.
PRICING: ALL OF OUR PRICING IS FLEXIBLE. Bid with confidence. We’ll do our level best to negotiate fairly.
PAYMENT: We accept PAYPAL and every other form of payment imaginable. Payment must be received within THREE (3) DAYS of the purchase or we'll re-list your items. If you need more time, shoot us an e-mail, a message in a bottle, or even smoke signals - to let us know and we'll hold your order. We want you to be comfortable with your purchase.
RETURN POLICY: You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
REFUNDS: You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
SHIPPING: We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
ALTERNATE SHIPPING METHODS: If you need your items shipped for less, just ask.
HANDLING: We're meticulous about comics. Hence, the WHITE GLOVES. We use bubble wrap, newspaper, and cardboard. We try to ensure you receive your items EXACTLY as described. .
QUESTIONS, COMMENTS, FEEDBACK: If you have questions about the items we're listing, please ask. If you need more pictures in order to make an informed decision, we have multiple cameras and we love using them. We give GREAT FEEDBACK. If we've have performed above your expectation, PLEASE RECIPROCATE.
We'd love to know what we can do better!